The easiest way to book your flights is by using our website.
Go to the ‘book a flight’ box on the left hand side of our home page, fill in your basic travel information, and click ‘continue’.
Choose your flight
Choose your preferred flight from those available. The price of each flight is displayed at the right hand side.
Fill in your details
Please fill in the details of those flying, ensuring that the details given match those within official photo identification documents.
Make a payment
To finalise your booking, make a payment using a credit or debit card. If you prefer to use an alternative method of payment then please
Manage your booking
Once you have completed your booking, you can view your flight details and make any adjustments using the ‘Manage My Booking’ section of the website. Just log in using your surname and booking reference. Use this section to Check-In Online
Bookings can be made by the following methods:
Phone: +254 (0) 737 540 540
Our flights are available through a network of booking agents
We accept most forms of payment including:
Mpesa: Paybill 540540
Credit or Debit card
- Change of passenger name is not permitted
- Change of destination is not permitted
- Change of date is permitted up to 3 hours prior to departure at a cost of depending on the fare paid
Depending on the specific fare rules of the ticket, we are able to refund for cancellations within the same day of making the original booking except when booked on the day of departure. Please note a cancellation can only be processed up to 8 hours prior to the flight’s scheduled departure time. Refunds include taxes and charges but exclude any credit card fee and cancellation fee (per passenger).
Tickets once issued are non refundable
In the instance of cancellation due to a death in the family (immediate family: parent, sibling, or child), we will do our best to offer a full refund.
All claims must be submitted with a copy of the death certificate to our customer services department:
Five Forty Aviation Limited
Baycourt Upper Flr, Suite 3&4
The Watermark Business Park
Ndege Rd, Karen
Tel: +254 (0) 204 452 391 - 5
Fax: +254 (0) 204 452 396
Sales: +254 (0) 737 540 540